20
Dec
07

Defining Training Plan

In preparation for the training of the new double-byte solution, I need to know the resources from operations who are require to do the translation works and their commitments and availablity to be around for the training and UAT.  Currently the resources are known and further communication be known to them in the coming weeks.

Initial training schedule is drafted, tentatively set for 2 working days’ duration for onsite.  In between that, the training agenda is divided into 3 sections – Processes, Functionalities and Service Level Support.  Processes are covering on the shipment cutoff, the shipment despatch for domestic and international parcels for double-byte countries.  Functionalities are covering on the double-byte solution and Service Level support covers on the service level escalations on the possible IT issues faced by this solution.

Next step is to determine the details to cover for the training, including the training materials and setup of the environment for hands-on session.

Advertisements

1 Response to “Defining Training Plan”


  1. December 20, 2007 at 10:02 pm

    Hello, just stoped by the comment section to thank you for the work you have been doing so others can enjoy your blog with a morning cup of coffe 🙂


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


December 2007
M T W T F S S
« Nov   Jan »
 12
3456789
10111213141516
17181920212223
24252627282930
31  

Categories

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 443 other followers


%d bloggers like this: